Private & Confidential In-Clinic Abortion Care
Medication Abortion
Serenity Choice Health provides private and confidential in-clinic abortion care for every patient who walks through our doors. From your first phone call through your procedure and follow-up care, your privacy is protected at every step. Our clinic is designed with patient confidentiality as a core priority ensuring your abortion care remains between you and your provider, and that your visit is handled with complete discretion from start to finish.
(307) 206-0884
What Private & Confidential In-Clinic Abortion Care Means?
Private and confidential abortion care means that every aspect of your clinic visit your identity, your health information, your procedure, and your presence at our clinic is protected by strict privacy standards and federal law. It means you can seek abortion care without fear that your personal information will be disclosed to employers, family members, partners, or anyone else without your explicit consent.
At Serenity Choice Health, confidential in-clinic abortion care includes:
- HIPAA-compliant handling of all patient health information
- Discreet check-in and registration procedures
- Private consultation and procedure rooms
- Trained staff bound by strict confidentiality obligations
- Secure electronic health records accessible only to authorized care team members
- Private recovery space away from general waiting areas
- Discreet billing and insurance processing options
- No identifying information shared without explicit patient authorization
Why Privacy Is a Priority in Abortion Care?
Privacy concerns are among the most significant barriers patients face when seeking abortion care. Many patients have legitimate reasons for keeping their abortion confidential:
- Concerns about disclosure to a partner, family member, or parent
- Employment sensitivity particularly for patients in public-facing or politically sensitive roles
- Community privacy patients in small communities where anonymity is difficult
- Insurance concerns patients who share insurance with a spouse or parent
- Personal safety patients in coercive, abusive, or controlling relationships
- Religious or cultural community considerations
- Personal preference for complete medical privacy regardless of circumstances
Every patient has the right to confidential abortion care. Our clinic is committed to upholding that right without question or judgment.
How We Protect Your Privacy at Every Step
Phone & Online Booking Your appointment inquiry and booking process is handled with full discretion. Our scheduling team is trained to communicate professionally and privately. Appointment reminders and communications are sent through channels you designate as safe.
Arrival & Check-In Our clinic check-in process is designed to be quick, private, and non-identifying. Patients are not required to announce the reason for their visit in shared spaces. Our waiting area and check-in procedures are structured to minimize patient exposure.
Medical Records & Health Information All patient health information is stored in encrypted, HIPAA-compliant electronic health record systems. Access is restricted to care team members directly involved in your treatment. Your records are never shared with unauthorized parties.
Consultation & Procedure Rooms All consultations and procedures are conducted in private, enclosed rooms. No aspect of your care takes place in shared or open spaces within the clinic.
Recovery Post-procedure recovery takes place in a private or semi-private recovery area. Patients are not required to interact with other patients during recovery.
Billing & Insurance Patients who have concerns about insurance-related privacy such as Explanation of Benefits documents sent to a shared insurance policyholder — are encouraged to discuss billing options with our team. Self-pay and Medicaid options may be available to patients who wish to avoid insurance billing.
Staff Confidentiality All clinical and administrative staff at Serenity Choice Health receive HIPAA training and sign confidentiality agreements as a condition of employment. No staff member may discuss patient information outside of authorized clinical contexts.
Confidential Abortion Care for Patients in Sensitive Situations
Patients in Coercive or Abusive Relationships If you are seeking abortion care without the knowledge of a partner or are in a relationship where disclosure could put you at risk, our team is trained to support you with heightened privacy measures. Please inform our scheduling team of your situation so we can take additional steps to protect your confidentiality.
Minor Patients Confidentiality rights for minor patients vary by applicable law. Our team will advise you on your privacy rights during your consultation and ensure your care is handled in accordance with applicable regulations while protecting your confidentiality to the fullest extent permitted.
Patients with Shared Insurance If you share an insurance plan with a spouse, parent, or other policyholder, an Explanation of Benefits document may be generated and sent to the primary policyholder after a covered service. Patients who wish to avoid this should discuss self-pay or Medicaid options with our billing team before your appointment.
Public-Facing or High-Profile Patients Patients whose public profile makes clinic attendance a privacy concern may request additional discretion measures. Contact our team directly to discuss arrangements for your visit.
HOW IT WORKS
Private & Confidential In-Clinic Abortion Care, Step by Step
Discreet Appointment Booking
Book your in-clinic abortion appointment online or by phone. Inform our team of any specific privacy needs or concerns so we can accommodate them from the start.
Private Arrival & Check-In
Arrive at our clinic and check in discreetly. Our team handles your intake quickly and privately with no unnecessary disclosure of your reason for visiting.
Confidential Consultation & Procedure
Your consultation and abortion procedure take place in fully private rooms with a licensed provider and only the care team members necessary for your treatment.
Private Recovery
You recover in a private or semi-private recovery space under care team supervision before discharge.
Free Abortion & Financial Assistance Options
At Serenity Choice Health, we believe that access to abortion care should not depend on a patient’s financial situation. Our team works to help patients find affordable options so they can receive safe and confidential care without unnecessary stress.
Patients with Illinois Medicaid may qualify for abortion services at no cost, including telehealth appointments, medication, and follow-up care. Our staff can help verify your Medicaid coverage and guide you through the scheduling process.
If you do not have Medicaid or cannot afford the cost of care, financial assistance may still be available. Serenity Choice Health works with trusted support organizations and abortion assistance programs that help eligible patients reduce the cost of services. These programs may help cover part or all of the cost of medication abortion, telehealth consultations, or related care.
Pregnancy Calculator
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Are You Eligible For Telehealth Abortion for Early Pregnancy?
- At least 18 years old
- Be 12 weeks pregnant or less
- Be physically located in Illinois or New York at the time of your telehealth appointment
- Not have any medical conditions or be taking medications that would prevent safe use of the abortion pill
- Have access to a phone or internet connection for the telehealth visit
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Need any help? Get in touch with us
(307) 206-0884
info@serenitychoicehealth.com
600 Towncenter Road Suite 501 Matteson, IL 60443